Important Announcements
Update: April 7 2025
By April 20, upload three photos near Hannam Loading three times a day - at 7 AM, 3 PM, and 5 PM. Click the form below to access the input form and sample images. Use the sample photos as a reference and try to upload pictures from similar locations. The goal is to observe the accumulation of trash, cardboard, and Hannam's products. If necessary, upload additional pictures.
Embedded Files
Announcements to All Guard
Update: Mar 23 2025
Recently, the point checks have not been done properly. Security guards must conduct pointchecks at the designated times and NUMERIC ORDER. If, due to an incident or special instructions from the supervisor, the point checks are not carried out, the reason must be clearly noted in the log report.
DUTY ON / OFF (1~2)
When handing over duties, the guard going
off-duty must report first, followed by the guard's coming on-duty one minute later.
For example, the off-duty guard's input time should be recorded as 0559, and the on-duty guard's input time should be recorded as 0600.
DUTY ON / OFF (1~2)
When handing over duties, the guard going
off-duty must report first, followed by the guard's coming on-duty one minute later.
For example, the off-duty guard's input time should be recorded as 0559, and the on-duty guard's input time should be recorded as 0600.
REGULAR PATROL (3~15)
REGULAR PATROL (3~15)
Report any findings during the 2.1 POINTCHECK patrol.
Any garbage/cardboard found outside the bin. If found, upload the photo and place it in the bin.
Report the start and end times of traffic management due to heavy traffic.
If a case number (file number) is generated, an incident report must also be written.
If the sump pump fails to operate and causes an overflow.
If any discarded items are found, for example, furniture, appliances, etc.
1F gate, 2F gate, 2F fence gate
Only applicable to the guard working at 19:00.
Only applicable to the guard working at 23:00.
If found in any area except Hannan's cart port, report it with a photo and move it to Hannan's cart port.
Move to the wall at 8 AM and to the parking spot at 6 PM.
When the weather changes to severe conditions and returns to normal, such as experiencing strong winds or snowfall.
Report if not listed above.
BUILDING MAINTENANCE (16~44)
Fill out if property repair and maintenance is needed.
BUILDING MAINTENANCE (16~44)
Fill out if property repair and maintenance is needed.
In case of witnessing advertising activities including religious activities.
In case cleaning is needed, such as vomiting, paint spillage.
In case a truck weighing more than 9 tons goes up to the second floor.
In case a tree is knocked over by the wind or other factors.
After checking the lights on the 1st of every month.
In case the tenant requests a repair.
In case of requesting a repair from the building manager.
VISITOR (46~55)
VISITOR (46~55)
When the guard find the bin emptied. (The collection schedule often changes)
Mon - Cardboard, Waste, Recycle
Tue - Organic
Thu - Cardboard, Waste
Sat - Cardboard, Waste
When discovering that any construction such as repair or new construction of any facility.
If a case number (file number) is generated, an incident report must also be written.
(11am to 3pm) on Thu, Fri, and Sat, hand the parking log written in the morning to the Royal Parking patroller.
Record the gardener's entry and exit times at the site, as well as the number of workers. Regular gardening schedule is from 8 a.m. to 1 p.m.
When the guard spreads salt or the contracted company performs snow removal or salt spread.
UNAUTHORIZED VISITOR
(Trespass / Homeless / suspicious / unauthorized contractor)
UNAUTHORIZED VISITOR
(Trespass / Homeless / suspicious / unauthorized contractor)
In addition to trespassers, homeless, and suspicious persons, all unauthorized contractors working in common areas are also included.
VEHICLE LOG
VEHICLE LOG
TIME Sun ~ Wed Thu, Fri, Sat
----------- ----------------------
09:30 1F (to Royal parking)
10:00 1F & 2F 2F
10:30 1F (to Royal parking)
11:30 1F & 2F 2F
13:00 1F & 2F 2F
14:30 1F & 2F 2F
ZONE 1 ~ ZONE 20
All parking tickets issued must be entered during the shift. Canceled tickets must also be entered.
All vehicles, including those with permits, are recorded. For vehicles without permits, tickets are issued, and the details are logged in the '58. PARKING TICKET issued log—after issuing parking notice.
View the status of parking time extension requested by unit.
INCIDENT REPORT
INCIDENT REPORT
Theft or shoplifting.
Lost children or missing persons.
Accidents or injuries, such as slips, falls, or medical emergencies.
Property damage, like broken escalators, vandalism, or technical issues.
Disputes or conflicts between customers, employees, or vendors.
Suspicious activities, including unauthorized contractors or individuals behaving unusually.
Fire or safety hazards like alarms or blocked exits.
Weather-related challenges, such as leaks during heavy rain or icy pathways.
Important Announcements
It's important to sign off after reading updates. This ensures that you've understood
Walk-off Enforcement Hours : 1000 - 1300, 1600 - 1900
Gate open hour: 2F 0700 (one hour later than the original time) , 1F 0600 (no change)
Enter the location of the parking violation ->8.2 PARKING TICKET issued log
Violation tickets should only be issued manually. Use of machines is prohibited
Valid ticket permit. Do not issue if these decal are displayed. Refer to picture below.
Strengthening Homeless Patrols in Winter.
High-Risk Area - Hana Bank ATM Room
- Emergency Stairs next to the West 1F Elevator
Action Procedure - Give three warnings to leave the site. If these warnings are ignored, Call Burnaby RCMP non emergency 604-646-9999. And wait in front of Hana Bank until the homeless individual is dealt with.Ongoing Fire Watch Area
2F: Jeju Island, Le Miel Bakery
1F: Commercial loading areaStrengthening gas leak inspections. Report any gas smells or leaks, especially near the Jejudo Restaurant and Le Miel Bakery on the 2F. Particular attention should be paid to fire watching in these areas. The continuous beeping from the fire panel is due to this issue.
Special Notice from Building Management
Does it smell like rotten eggs? It could be a gas leak. If you smell rotten eggs or sulfur, you may have a gas leak. Go outside and call the FortisBC emergency line at 1-800-663-9911 (24 hours a day) or 911. Gas odor management and response guidance If you smell gas or have an unpleasant gas-like odor within Koreatown Center, we ask that you follow these guidelines to ensure your all-related safety:
1) Cases where the odor may or may not be severe include:
• Building Manager will visit the site to determine the cause of the odor and check the surrounding conditions.
• If an abnormality is discovered or a situation requires action, we respond appropriately and provide additional guidance if necessary.
2) If the odor is strong or a hazard is suspected:
• First, evacuate the area immediately and move to a safe place.
• After evacuation, contact FortisBC directly to report the situation.
• After reporting to FortisBC, inform the building manager or building security of the situation so they can follow up.
3) Important note:
• If a strong gas odor is detected, do not ask the building manager or other employees to personally inspect the site or confirm the situation. This may jeopardize their safety. The best course of action is to report it immediately so that expert FortisBC can respond. These guidelines are intended to protect the safety of all users and personnel within the building. If you have any additional questions or special circumstances, please contact the building management office. These guidelines are intended to protect the safety of all users and personnel within the building. If you have any additional questions or special circumstances, please contact the building management office. For your information, after an accident occurred in a nearby building on December 29th 2024, we requested that security personnel in the building strengthen patrols even more.
• If any abnormalities are discovered, we are instructed to immediately contact the building manager, and we are prepared to respond quickly to all situations.
• These measures are in place to ensure the safety of our residents and visitors.
We ask for your understanding of the above, and if the same situation occurs tomorrow, please contact Manager Peter immediately. ( 778 881 7299 )
Strata Corp. NW 1901
COPYRIGHT © 2025 PRIME SECURITY
Page updated
Google Sites
Report abuse